Customer Service

Laptop In Need Of Repair

This will be my last post from my laptop this week.  The hinge connecting the lid of the laptop to the base of the laptop is broken.  I contacted Lenovo’s customer support staff last week, and they sent a box, via FedEx, that I’ll use to ship my laptop to them for repair.  I purchased the laptop, a Lenovo y510,…

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Customer Service, Saving Money

Kroger Ending Baby Club Rewards Program

If you are enrolled in Kroger’s Baby Club rewards programs, be sure to check your mail.  I just received a letter from them, notifying me that they have decided to end their current Baby Club program, effective yesterday.  Inside the letter was a coupon, equal to the value of my current points balance – in my case $10.  I am…

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Customer Service

A Good Experience With Paypal

I recently sold an item on eBay.  When the buyer tried to make payment via Paypal, the payment was rejected.  I contacted Paypal, via the customer service number listed on their website and within two minutes, I was connected to a customer service representative and the problem with my account was promptly corrected.  (For some reason, when setting up my…

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