Money Management, Noted

Online Billpay “Issues” (Or, Why Wachovia Disappointed Me Today…)

I have been a Wachovia customer for more than seven years. In the past, I have been pleased with their service and the people who work at the local branch in my area are super-nice. Today, Wachovia (actually, four of Wachovia’s customer service representatives) disappointed me. Here’s the story: I scheduled an online billpay transaction using Wachovia’s billpay interface. I…

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